We are committed to delivering your products on time and in perfect condition. Please review our shipping policy to understand how we handle orders.

1. Shipping Charges

• Free Shipping: All orders qualify for free shipping, with no minimum purchase requirement.

2. Delivery Timeline

• Orders are processed and shipped within 1–2 business days after payment confirmation.
• Estimated delivery time is 4–7 business days for most locations.
• Delivery times may vary depending on your location and unforeseen circumstances such as natural disasters or courier delays.

3. Shipping Provider

• We partner with Shiprocket for reliable and efficient deliveries.

4. Order Tracking

• Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your order status.

5. Cash on Delivery (COD)

• COD is available for eligible shipments. Please ensure accurate address details to avoid delays.

6. Delivery Areas

• We deliver across India. Currently, we do not support international shipping.

7. Failed Delivery Attempts

• If the delivery fails due to an incorrect address or the recipient being unavailable, the courier service will attempt to contact you. If delivery is not successful after multiple attempts, the product will be returned to us, and additional shipping charges may apply for redelivery.

8. Damaged or Missing Packages

• If your order arrives damaged or incomplete, please contact our support team within 48 hours of delivery with pictures and details. We will resolve the issue promptly.

For additional questions regarding refunds, returns, or shipping, please contact us at [contact@blackcotton.in] or [+91 9220422784].